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The website www.dekongroup.gr (hereinafter “www.dekongroup.gr”) has been created by the company DEKON GROUP S.A., (hereinafter “DEKON GROUP S.A.”) (Tax ID No. 802661900 G.E.MI. (G.E.MH.): 180443101000), headquartered at: Evaggelistrias 5, 15342 Attiki, Greece for the purpose of providing information and/or services and/or products to the visitors/users of the website.

DEKON GROUP S.A. is committed to protecting the personal data of the visitors and users of the website. For this reason, this “Personal Data Protection Policy” (hereinafter the “Policy”) has been created, which describes and explains what kind of personal data of the visitors and users of the website are collected by DEKON GROUP S.A. and how DEKON GROUP S.A. manages and processes them. DEKON GROUP S.A. declares that no other use of the personal data of the visitor of the website/user of the website’s services will take place for purposes other than those referred to in this Policy without prior notice and, where required, their consent.

Information regarding this Policy

This Policy applies only to information provided during your visit to and use of the website. Unless otherwise defined herein, the terms used in this Policy have the same meanings as in the Terms of Use of the website.

In the future, the website may provide additional uses and acquire enhanced functionality. If this entails any change in the way your personal data is collected and processed, you will be provided with further details and additional terms in this Policy. Unless otherwise stated, any new use/service of the website introduced shall be subject to this Policy.

In the event that the use of any service of the website is governed by a more specific personal data protection policy, such specific policy shall apply in conjunction with this Policy. In the event of any conflict or inconsistency between the terms of this Policy and those of a specific policy, the terms of the specific personal data protection policy of each service shall prevail.

The purpose of this Policy is:

  • To ensure that you are aware of which personal data we collect about you, the reasons why we collect and process them, and with whom we share them.
  • To clarify how we use the personal data you have shared with us.
  • To explain your rights and choices in relation to your personal data collected and processed during your visit to and use of the website.

By visiting and using the website, you accept this Policy and expressly agree to the collection, use, and processing of your Personal Data (as defined below) in accordance with this Policy.

Definitions

  • “PERSONAL DATA” means any information relating to an identified or identifiable natural person (data subject), whose identity can be determined, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
  • “APPLICABLE PERSONAL DATA LEGISLATION”: The General Data Protection Regulation (EU) 2016/679 and the European Union and national legislation on the protection of personal data and privacy in the field of electronic communications, as in force from time to time.

Purpose of processing / Lawfulness

DEKON GROUP S.A. collects and processes data solely and exclusively for the purposes of the lawful and proper operation of the website and in order to provide visitors and users of the website with the best possible user experience.

The Personal Data of the visitor and user of the website are collected, stored in a file and processed by DEKON GROUP S.A. for the purpose of supporting, promoting and ensuring the proper operation of this website and for statistical data processing to improve the services provided.

Furthermore, the purpose of collection and processing is the provision of specific services to website users upon their request and in particular to enable users of the website (a) to request a quote for the services of DEKON GROUP S.A., (b) to contact DEKON GROUP S.A. through the website, (c) to request DEKON GROUP S.A. through the website to contact them in order to schedule an in-person meeting, and (d) to evaluate the services of DEKON GROUP S.A..

Method of collection of personal data

Certain personal data are provided directly by users of the website, for example when a user registers for a service of the website, and certain data are recorded indirectly during visitors’ and users’ navigation on the website.

Personal data collected and purpose of their processing

The personal data collected are further categorized into data of simple visitors and data of users of the website’s services, as follows:

(a) SIMPLE WEBSITE VISITORS:

During your navigation on the website, data relating to the use of the website (“usage data”) are collected for the purpose of analyzing use and monitoring and improving the website and the services provided. Usage data may include IP address, geographical location, browser type and version, operating system, referral source (from which page you arrived at the website), length of visit, page views and website navigation paths, as well as information about the timing, frequency and manner of your use of the website and its services.

The above personal data of website visitors are limited to the information required for the operation, security, improvement of the website and its services, as well as for the provision of the website’s services in accordance with applicable personal data legislation.

(b) USERS OF WEBSITE SERVICES:

In the context of using the website, personal data are collected and processed where the user expresses interest in (a) requesting a quote for the services of DEKON GROUP S.A., (b) contacting DEKON GROUP S.A., (c) requesting that DEKON GROUP S.A. contact them to schedule an in-person meeting, and (d) evaluating the services of DEKON GROUP S.A..

More specifically, in the above cases, data are collected which may constitute personal data depending on the form to be completed each time for the service provided. In particular, the following apply:

a) The user wishes to complete the pre-formulated form available on our website in order to request a quote for a specific service from our company. In this case, the user is asked to provide their first and last name, email, and telephone number.

b) The user wishes to complete the form available on our website in order to contact our company for any other reason. In this case, the user is asked to provide their first and last name, email, telephone number and leave their message to us.

c) The user wishes to be called to schedule an in-person meeting in case the posted answers to frequently asked questions do not satisfy them. In this case, the user is asked to provide their full name, email and telephone number.

d) The user wishes to complete the form available on our website in order to evaluate our company’s services. In this case, the user is asked to provide their full name and email as well as write their comment.

In all of the above cases, a–d, in addition to the expressly mentioned data above, the user’s IP address is also collected by DEKON GROUP S.A..

This website does not collect nor require the disclosure of special categories of personal data (sensitive personal data).

The above personal data of users of the website’s services are used by DEKON GROUP S.A. in order to contact you (a) to provide you with the quote you requested, (b) regarding the matter you raised in your message to us, (c) to arrange an in-person meeting with you, and (d) to evaluate our services.

Data recipients & transfer to third countries

The recipients of the User’s data are:

(a) DEKON GROUP S.A. and its competent employees who may process your personal data strictly under the same terms and conditions set out in this Policy to which you consent by browsing and using the website. Your data are stored securely and are not disclosed to third parties for any reason.

(b) External partners/third-party internet service providers who host, store, manage and maintain the website, its content and the data collected and any other service providers (e.g., email service providers) used to communicate with you in cases where you have given your explicit consent to such communication. DEKON GROUP S.A. uses only third-party service providers who agree to use the personal data provided to them only for the purpose for which they were provided and who agree and guarantee that all processing they undertake will be lawful and compliant with applicable personal data legislation.

DEKON GROUP S.A. does not sell, distribute or lease your personal data to third parties unless you have given your explicit consent or unless required by law to disclose such data. More specifically, DEKON GROUP S.A. may disclose your personal data to third parties when such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in the context of judicial proceedings or relevant summons by Competent Authorities or in the context of administrative or out-of-court procedures or for the purpose of preventing or stopping an attack on its computer systems or networks or protecting its rights or property.

The server and data center used by the website are located within the European Union and therefore are subject to compliance with applicable personal data legislation.

Finally, the website may contain links to third-party websites. DEKON GROUP S.A. does not control and is not responsible for the privacy policy and personal data protection practices of such websites. When you are transferred to such websites, this Policy does not apply and we recommend that you read the respective privacy policies in order to be informed about the collection and processing of your personal data by such websites.

Security

For DEKON GROUP S.A., the protection of the Personal Data of visitors and users of the website and respect for the individual’s privacy on the internet is a self-evident commitment. All necessary organizational and technical measures are taken to ensure the security, availability and integrity of the personal data of visitors and users of the website and to protect them against accidental or unlawful destruction, disclosure and other forms of unlawful processing.

It is ensured that your personal data are secure. In order to prevent unauthorized access or disclosure, appropriate physical, electronic and managerial procedures have been put in place to safeguard and secure the personal data collected.

The website uses the SSL (Secure Sockets Layer) protocol and therefore provides the maximum possible security against interception of personal data. This protocol constitutes the global standard for website authentication to internet users and for encrypting data transmitted between internet users and web servers. In addition, the SSL protocol ensures verification of whether the data transmitted through it have been altered during transfer.

Retention period of Personal Data

The storage and processing of data of visitors and users of the website’s services is carried out exclusively as permitted by law or in accordance with your explicit consent only for as long as required to fulfill the purposes of processing (as defined above) or until you object to the use of your personal data by DEKON GROUP S.A. or withdraw your consent.

Specifically, when the purpose of collection and processing is the provision of specific services to website users upon their request, and in particular to enable users of the website (a) to request a quote for the services of DEKON GROUP S.A., (b) to contact DEKON GROUP S.A. through the website, and (c) to request DEKON GROUP S.A. through the website to contact them to schedule an in-person meeting, users’ personal data will be retained in our records until the completion of the provision of the specific services (provision of quote to the user, provision of response to the user, communication with the user following their request for scheduling a meeting). In the case where the collection and processing of users’ personal data takes place in the context of evaluating the services of DEKON GROUP S.A., users’ personal data will be retained in our records and/or published on the website for as long as we deem that this serves the purpose for which the evaluation was requested and in no case for a period exceeding ten (10) years.

In the event that retention of personal data for a longer period is required by law or necessary for the judicial pursuit or defense of DEKON GROUP S.A. against legal claims, DEKON GROUP S.A. will retain the personal data for a longer period.

Use of Cookies

The website uses cookies to recognize visitors/users. A cookie is a small text file placed on your computer’s hard drive, specifically a file sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies help analyze web traffic or inform us when you visit a specific website. They also allow us, among other things, to store your preferences and settings, enable you to log in to our services, help combat fraud and analyze the performance of the website and its electronic services. We use cookies to identify you when you visit and browse the website and to determine which pages of the website you visit, helping us analyze data about webpage traffic and improve the website.

We use Google Analytics to analyze the use of our website. Google Analytics collects information about website use through cookies. The information collected about our website is used to create reports about website use. The collection and processing of data by Google Analytics is available here: www.google.com/policies/privacy/partners/.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. The website www.allaboutcookies.org offers clear and simple instructions on how to manage cookies using different types of browsers.

Reducing cookies may prevent you from taking full advantage of the website.

How to access and control your Personal Data

Upon request, you will be provided with information as to whether and which personal data are collected and processed in relation to you (“right of access”).

If your personal data are incorrect, you have the right:

  • To request their correction to the extent they are inaccurate and/or incomplete (“right to rectification”).
  • To request their deletion (“right to erasure”). DEKON GROUP S.A. will delete your personal data without undue delay under the terms and conditions of applicable legislation. DEKON GROUP S.A. may delete the data only if there is no legal obligation or other legitimate interest in retaining them. Naturally, if a visitor’s/user’s data are deleted, DEKON GROUP S.A. will not be able to continue providing its services to that user where such services require the use of the specific data.
  • To request restriction of the processing of your personal data under the terms and conditions of applicable legislation and to be informed before the restriction is lifted.
  • To have any rectification or erasure or restriction of processing of your personal data communicated to each recipient to whom the data were disclosed, insofar as this is feasible and does not involve disproportionate effort, and to be informed about those recipients.
  • To receive your personal data in a structured, commonly used and machine-readable format, i.e., in electronic form, as well as the right to transmit them to another controller (“right to data portability”).
  • To object at any time to the processing of your personal data on grounds relating to your particular situation (“right to object”).
  • Not to be subject to a decision based solely on automated processing, including profiling, if the decision produces legal effects concerning you or similarly significantly affects you.
  • To withdraw your consent to the use of your personal data in the future, in whole or in part. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • Finally, in accordance with applicable personal data legislation, you have the right to lodge a complaint with the Hellenic Data Protection Authority.

Please address these requests or any other questions and comments regarding this Policy or the personal data protection practices of DEKON GROUP S.A. via email at: info@dekongroup.gr

or by letter to the following postal address: Evaggelistrias 5, 15342 Attiki, Greece

DEKON GROUP S.A. is committed to protecting your personal data. If you have questions or comments regarding the management of your personal data by DEKON GROUP S.A., please contact us at the above addresses and details. You may also use these addresses to notify us of any concerns you may have regarding compliance with this Policy.

In the event of exercising one of the above rights of the user, DEKON GROUP S.A. will process your request and provide you with information on the actions taken following the request without delay and in any case within one month from receipt of the request.

Changes to this Policy

We reserve the right to update/revise this Policy at any time without prior notice from time to time by publishing a new version on the website. We will process data in accordance with the Policy in force at the time you provided your consent to the processing of your personal data under that Policy. When a significant change to the Policy takes place, we will notify you appropriately, for example through a prominent notice (banner) on the website. You should check this page occasionally to ensure that you are satisfied with any changes to this Policy and carefully read any relevant notice you receive. By continuing to use the website, you consent to the updated Policy.